Find Out Your Case Status

Find out the status of your case by following this link.

Forms and Helpful Resources

On the Forms & Helpful Resources page, you can download some of the forms for the good...

Need Help Completing Your Application?

Please see our Forms & Helpful Resources page for information and assistance on the...

Frequently Asked Questions

I just received a letter saying that my fingerprint clearance card was denied or suspended. Whom do I call if I have questions?

Was it your agency that denied or suspended my fingerprint clearance card?

What is a good cause exception?

Since my fingerprint clearance card was denied or suspended, can I keep working?

What types of jobs or volunteer work require fingerprint clearance cards?

What is the difference between Level I and standard fingerprint clearance cards?

The information on my criminal record is incorrect. Whom should I call to fix it?

How long will the good cause exception application process take?

How can I get information on the status of my case?

What criteria do the Board members use when deciding whether to grant a good cause exception?